Services

What services do we provide?

Information Technology Services is not a single entity; we offer a range of services through the network, the phones, and on a walk-in basis. Our goal is to maintain a robust information infrastructure and related support services with a special emphasis on integrating technology into the curriculum. We plan and manage information technology resources from a college-wide perspective and strive to provide a versatile and navigable information infrastructure.

In working toward these endeavors, here are some of the services that we offer:

Audio-Visual Equipment, equipment for classroom use by College faculty, as well as more limited support for general campus use

Blackboard, the College's course/instructional management system

Campus Cable Television, commercial television content in residence halls, classroom building, and other facilities throughout the campus

Campus Manager, the tool we use to create a safe and secure network - anyone using the campus network is required to register their computer before gaining access to the network

eDisk, your personal space for electronic document storage and information exchange

Hardware Service, through the Campus Procurement & Repair Center

Instructional Technology Support, tools to enhance instruction for faculty and students

Network Configuration & Settings, getting on the F&M computer network

The Non-Print Collection, the College collection of non-print educational resources

Printer Service, printer problems, purchase, replacement. or parts

Software Downloads (Requires Authentication)

Software Support, through the Help Desk via telephone, email, or walk-in, and our online QuickStarts