Before arriving on campus:

• Install the most recent updates for your operating system.
• Install the most recent virus definitions for your virus protection program.

Still having problems?

• Make sure that your ethernet cable is connected properly. Unplug it from both the wall and your computer, count to 3, and plug it back in.
• Make sure that your network settings are set to use Ethernet as your active connection method.
• Make sure that you have not entered any manual DNS settings and that your computer is set to use DHCP (usually these are the default settings).
• Empty the cache of your web browser (Firefox, Safari, or Internet Explorer), shut down the browser, and restart it.